HR & Training Administrator

Heales Innovation Group – Hitchin, Hertfordshire (Office Based)

Overview

Are you an organised HR professional who enjoys supporting people, maintaining high standards, and making a real difference behind the scenes? Do you thrive in a fast-paced environment where no two days are the same and enjoy balancing HR administration with Learning & Development?

We're looking for a proactive and detail-oriented HR & Training Administrator to join our growing HR team in Hertfordshire. This is an exciting opportunity to work closely with our Head of HR, supporting the full employee lifecycle while coordinating training and ensuring our people processes are delivered efficiently and professionally.

The Heales Innovation Group, incorporating Heales Medical, operates within the Occupational Health sector, supporting both private and public organisations across the UK. As our business continues to grow, we're investing in our people and this role will play an important part in delivering an exceptional employee experience.

About the Role

This is a varied and rewarding role where organisation, accuracy and people skills come together.

You'll be responsible for supporting recruitment and onboarding, maintaining HR records, coordinating mandatory and professional training, producing HR reports and ensuring our HR processes remain compliant and effective.

Working closely with managers across the business, you'll help ensure our employees receive an excellent HR service while supporting continuous improvement across our people processes.

Key Responsibilities

Human Resources

Support the Head of HR with the day-to-day administration of all HR activities.

Coordinate recruitment activities, including advertising vacancies, screening applications, arranging interviews and communicating with candidates.

Manage the onboarding process, ensuring new starters receive a professional and efficient induction experience.

Administer employee lifecycle processes including contractual changes, probation reviews and employee leavers.

Maintain accurate HR records and employee files in accordance with GDPR and company policies.

Provide first-line support for routine HR enquiries, escalating matters where appropriate.

Support payroll administration by ensuring employee changes are submitted accurately and on time.

Assist with HR projects, audits and continuous improvement initiatives.

Learning & Development

Coordinate all mandatory and role-specific training across the organisation.

Maintain the company Training Matrix and ensure employee training records remain accurate and up to date.

Monitor training compliance and work proactively with managers to ensure mandatory learning is completed.

Arrange internal and external training courses, liaising with training providers and employees.

Support the administration of professional qualifications, apprenticeships and continuing professional development (CPD).

Produce regular reports on training compliance and learning activity.

HR Reporting & Compliance

Produce regular HR reports including headcount, recruitment, absence and training compliance data.

Maintain HR systems to ensure employee information is accurate and up to date.

Support compliance audits by maintaining accurate HR documentation and records.

Ensure confidentiality is maintained when handling sensitive employee information.

To Be Successful in This Role, You Will Demonstrate

Excellent organisational skills with the ability to manage multiple priorities.

A proactive approach and the ability to work independently.

Strong attention to detail and commitment to accuracy.

Excellent communication and interpersonal skills.

A professional and confidential approach to handling sensitive information.

Excellent customer service skills with the ability to build positive relationships across the business.

Confidence using Microsoft Office, particularly Excel, Word and Outlook.

The ability to produce accurate reports and manage HR administration to a high standard.

Essential Skills & Experience

The successful candidate will have:

• CIPD Level 3 Foundation Certificate in People Practice (or be working towards it).

• A minimum of one year's experience in an HR Administration role.

• Experience supporting recruitment and onboarding activities.

• Experience coordinating employee training or Learning & Development.

• Strong administrative and organisational skills.

• Excellent written and verbal communication skills.

• Strong IT skills, including Microsoft Office.

• The ability to maintain confidentiality and manage sensitive information.

Desirable Skills & Experience

The following would be advantageous, but are not essential:

• Experience working within healthcare, occupational health or another regulated sector.

• Experience using few HR Information Systems (HRIS).

• Experience supporting payroll administration.

• Knowledge of UK employment legislation and HR best practice.

Why Join Us?

At Heales Innovation Group, you'll become part of a supportive organisation where people are at the heart of everything we do.

We offer a collaborative environment where you'll have the opportunity to:

• Work alongside an experienced Head of HR and develop your HR career.

• Gain exposure across the full employee lifecycle.

• Develop your knowledge of Learning & Development and HR compliance.

• Contribute to meaningful projects within a growing organisation.

• Build your professional skills within a supportive and forward-thinking team.

• Access ongoing training and development opportunities.

• Make a genuine impact on the employee experience across the business.

Location: Hitchin, Hertfordshire (Office Based)

Hours: Full Time

If you're looking to build your HR career in a varied role where you can make a real difference while developing your knowledge and experience, we'd love to hear from you.

Apply today and become part of the Heales Innovation Group journey.